Privacy Policy

Last updated: 16th June 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website(s), interact with us, or use our services. We are committed to protecting your privacy and complying with all relevant data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are
Commercial Risks (UK) Ltd (Troon Underwriting and Commercial Risks in Film are trading divisions of Commercial Risks (UK) Ltd)

Company Number; 04452474
Registered office: Emperor's Gate, 114a Cromwell Road, Kensington, London, SW7 4AG
Website(s): commercialirsks.co.uk / troonuw.co.uk / crinfilm.co.uk
Data Controller: James Osman
Email: james@commercialrisks.co.uk


2. What Information We Collect
We may collect and process the following types of personal information:
Contact Information – SB: +44 (0)20 7702 2103 I DDI: +44 (0)20 7488 9791 I (Mob) +44 (0)7 771 771 117
Technical Information – Not disclosed
Usage Data – We do not currently monitor this.
We do not offer marketing preferences nor use your data to pass on nor make contact with you.
Any other information you provide through web forms, email, phone, or other direct interactions. None.


3. How We Use Your Information
We may use your information for the following purposes:
To provide and manage our services.
To respond to your enquiries or requests.
To send you important service updates or administrative messages.
To improve our website, services, and customer experience.
For legal, regulatory, or compliance purposes.
With your consent, to send marketing communications.


4. Legal Bases for Processing
We process personal data under the following legal bases:
Consent. where you have given clear permission.
Contract, where processing is necessary for a contract we have with you.
Legal Obligation; to comply with the law.
Legitimate Interests; for our business operations, unless those interests are overridden by your rights.


5. How We Share Your Information
We do not sell your data. We may share your personal data, however we do not currently, with:

Trusted third-party service providers (e.g., IT providers, marketing platforms, insurers).
Legal or regulatory authorities, if required.
Professional advisers (e.g., auditors, legal counsel).
Affiliates or subsidiaries within our group, if applicable.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.


6. International Transfers
If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.


7. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law.


8. Your Rights
Under data protection laws, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Request erasure (“right to be forgotten”).
Object to or restrict processing.
Request data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise your rights, contact us at james@commercialrisks.co.uk


9. Cookies
Our website uses cookies to improve user experience and analyse traffic. You can manage your preferences through your browser settings or our cookie banner.


10. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.


11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.


12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Commercial Risks (UK) Ltd 63 St Mary Axe, London, EC3A 8AA
james@commercialrisks.co.uk
020 7702 22103